Patients

Copilot patient brief
AI

3 high-risk patients account for $74k of the $132k open balance. 8 patients have an actionable next step (appeal, call, or auth) Copilot can prep packets for.

High-risk patients
3 flagged
3
AR>120d or denied
Target: ≤ 5167% to goal
Actionable today
ready
8
Appeal / Call / Auth
Risk distribution
Patients in current filter
Open AR by practice
Patient balances · $k
Patient list (12)
Click a row for full patient detail, payer history, and AI next-best action
PatientPracticePayerBalanceAR daysRiskNext action
Maria Hernandez
MRN-48211 · DOB 1968-04-12
LakeshoreBCBS$24,850124dHigh Appeal denial CO-197
James O'Connor
MRN-48142 · DOB 1955-11-03
Cedar HillsAetna$18,42047dHigh Re-submit with prior auth #A-9821
Aisha Patel
MRN-47985 · DOB 1982-07-29
HarborUHC$11,40011dWatch Provider signature required on note
Daniel Kim
MRN-47820 · DOB 1991-02-18
NorthgateUHC$6,4804dWatch Re-file with corrected POS code
Rebecca Stone
MRN-47645 · DOB 1973-09-08
RiversideCigna$7,82038dWatch Send appeal packet
Linda Martinez
MRN-47533 · DOB 1948-12-22
LakeshoreAetna$31,200124dHigh Escalate to payer rep
Carlos Rivera
MRN-47410 · DOB 1986-06-14
Cedar HillsMedicare$9,1208dWatch Appeal CO-50
Sandra Lee
MRN-47299 · DOB 1962-01-25
SummitSelf-pay$14,20042dWatch Send statement #2
Thomas Wright
MRN-47188 · DOB 1979-08-11
NorthgateBCBS$4,2803dOK Post payment to claim
Olivia Brooks
MRN-47012 · DOB 1995-03-30
RiversideCigna$3,1202dOK Enter charges from visit
Henry Tanaka
MRN-46945 · DOB 1958-05-19
HarborMedicare$85028dOK Call patient re: copay
Priya Shah
MRN-46822 · DOB 1989-10-07
Cedar HillsAetna$05dOK Verify eligibility for next visit